Returns & Exchanges
At Hockey, we stand behind our gear and offer a 30-day return policy for all unused equipment and apparel. If your new gear doesn't help you dominate the ice, we'll make it right with a hassle-free exchange or full refund.
Return Process
- 1.Initiate Your Request
Log in to your account and select the items you wish to return from your order history to generate a return authorization number.
- 2.Pack Your Gear
Place the unused items back in their original packaging, ensuring all tags are attached and protective film remains on sticks or blades.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your box, covering any previous shipping marks.
- 4.Drop Off and Track
Hand your package to any authorized carrier location and keep your tracking number handy as we process your refund within 5-7 business days.
